Friendly, Apple-certified help for your Mac, iPhone, iPad, Wi-Fi, and everything that plugs into them. In-home across Charlotte or remote from anywhere. No jargon. No upsells. Just tech that works.
Real Apple Retail and corporate experience — not a weekend certification.
Most computer-repair shops in Charlotte are Windows-first technicians who fumble on Macs. Most "Apple experts" you find on the internet have never worked inside an Apple Store. I've done both — five years at Apple Retail and corporate, tens of thousands of customer interactions, and every Apple certification that matters.
I started Dacus Tech so that Charlotte homes, seniors, small businesses, and creative pros could get the same patient, knowledgeable service you'd get at an Apple Store — without the 90-minute wait and without anyone trying to sell you a new computer when your current one just needs a little help.
I come to your kitchen table, your home office, or your studio. Or we handle it in 20 minutes on a screen share. Whatever works for you.
The short version: if it has an Apple logo, I can fix, set up, or teach you how to use it.
Slow Macs, failing drives, won't-boot, battery swaps, keyboard issues, macOS problems. Genuine Apple diagnostics.
Setup, transfers, storage headaches, iCloud confusion, family sharing, screen time, backup and recovery.
Unbox, set up, transfer from the old device, get you signed in everywhere, and actually show you how to use it.
Dead zones fixed, mesh networks, smart-home setup, printers that finally work with every device in the house.
Patient, unhurried, in-home support and lessons. I don't rush, I don't condescend, and I'll come back.
Hourly help or monthly retainers. Mac fleets, MDM, email, provisioning, onboarding, data backup — done right.
Final Cut, Logic, Mac Studio optimization, storage (RAID, NAS), color-managed workflows, Adobe on Apple Silicon.
Same-day screen-share help for quick problems. Most issues resolved in under an hour without anyone driving anywhere.
Migrating to a new Mac, rescuing files from a dying drive, setting up Time Machine and iCloud the right way.
No diagnostic fees. No surprises. If I can't help, you don't pay.
Screen share from anywhere
Charlotte metro & adjacent
Recurring in-home check-in
Small-business retainers from $299/month. Creative pro Mac tune-ups $249 flat. Ask about a custom plan →
In-home across Mecklenburg, Union, and Cabarrus Counties. Remote anywhere in the US.
Tell me what's going on. Most appointments can happen this week. Remote sessions often the same day.
Prefer text? Send a message to (828) 585-0766 — I usually reply within the hour.
Pick whichever you're most comfortable with.